Solved: Re: Order xkoxxxxxxxxx - The EE Community

Hi, I am placed my order at 28 December and I don't have info when the come

[Mod edit: Please do not post order numbers on the public board. Thanks!]

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I've placed my order at 28 december and the order number starts from xko, its longer like 24h to not have some info from ee

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8 REPLIES 8

Try checking EE order tracking:

https://myaccount.ee.co.uk/orderdetails

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Hi, its no info about my order , can you check that

Hello @mariobross.

Welcome to the community.

Please could you confirm what it is you ordered?

Katie

Hi, I have upgrade my contract with new phone , when that come because cant see info at tracking system ?

I've placed my order at 28 december and the order number starts from xko, its longer like 24h to not have some info from ee

Which model phone, including size and colour have you ordered?

Leanne 🙂

Samsung S22 Ultra 5G Phantom Black 512GB

Thanks @mariobross

Please call us on 150 and the team will check the order for you 🙂

Leanne.