Order updates

[VSTS]

No update on my order. I can’t track as well?

[Chris_B]

@VSTS  Have you received a tracking number?   Have you had a text/email saying it’s being delivered.  There’s no need to track it as you’ll receive a text/email saying it’s going to be delivered the day before it’s delivered. 

[VSTS]

I have got only order number. No update since 

[James_B]

Hi @VSTS,

Which phone/device did you order?

When was your order placed?

James

[VSTS]

Apple pen 2nd generation 

[James_B]

When did you place your order @VSTS?

James

[Pinkcookie90]

I ordered air pods yesterday and No tracking num just and email with the details? 

[Jon_K]

Thanks for coming to the community, @Pinkcookie90.

Have a look at our tracking help page for more information.

Do you have an order number?

Jon

[Alan2suv]

How do I modify my broadband order to include landline

[Jon_K]

Hi @Alan2suv.

You would need to get in touch with our Broadband Care team so they can make any changes for you.

Jon