Order number

[claralangrick]

Hi, I recently ordered a new phone on contract with EE but wasn’t given an order number to track it with in my confirmation email, please could you help me find it?

[Leanne_T]

Hi @claralangrick

Thanks for coming here. 

Once the order has been processed you will receive another email with a tracking number. 

When did you place the order? 

Leanne 🙂

[claralangrick]

Heyy thanks for the reply! My order was placed yesterday morning. Maybe it just hasn’t been processed yet? I’m probably just being impatient😆

[Leanne_T]

Hi @claralangrick

If you give us a call on 0800 956 6000 the team will check the order has been processed and provide the tracking number 🙂

Let me know how you get on. 

Leanne.

[claralangrick]

Okay fab! I’ll give that number a call, thank you:)

[Leanne_T]

No problem at all @claralangrick

Leanne 🙂

[claralangrick · Accepted solution]

Heya! So I rang them and it wa skits too early for me to have received the tracking number yet! My bad I was probably just being impatient 😆😆 thank you for your help yesterday!