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Order confirmation

Konniegibson
Explorer

‎27-09-2022 06:22 PM

Hi there I received an order confirmation email after my order however the subject of the email began with “please call us to discuss” does this mean my order has not been placed?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎27-09-2022 06:47 PM

It means they want more info before progressing your order.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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Konniegibson
Explorer
In response to XRaySpeX

‎27-09-2022 07:00 PM

Do you know how I would go about contacting them other than calling as I’ve been on hold for 20 minutes

0 Helpful
Jon_K
Former EE Employee
In response to Konniegibson

‎28-09-2022 08:02 AM

Hi @Konniegibson.

 

I'm sorry to hear this.

 

If you can try again at a different time you should be able to get through quicker.

 

Jon

0 Helpful