Order cancelled by EE

[SoraRaven]

Hi, I can’t do phone calls due to hi anxiety so this is my only way to contact EE but last night I placed a order for a monthly pay phone and it got cancelled without me knowing why just a automatic text. The same with getting credit to instead pay a phone monthly it keeps bugging at first and then saying I don’t meet your standards.

I’m on benefits but I calculated my monthly budget and get enough to afford doing a plan yet I don’t know if I’m typing my information wrong or why none of this is working and it’s frustrating because I really need a new phone asap.

[XRaySpeX]

By coming here you are not contacting EE but are talking to a user discussion group consisting of like minded users.

Your order may have failed presumably due to some credit check, despite your own calculations. There's nowt to stop you from taking out PAYG.