The EE Community

Microsoft Teams Quality Issue

Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...

Roaming charges

Hi,  I'm going to the Dominican republic next week, I will be wanting to buy the 7 day pass when I get there, my question is, will it get added on to my monthly bill? Thanks

Tado Internet Bridge won't connect to EE Router

Hi All.I've just changed my internet provider to EE. I was struggling to connect the Tado Internet Bridge to the EE Router i.e. No power, No LED's lite on the bridge.I read other people's suggestions & ordered a TP-Link LS1005G 5 port switch from EE ...

Difficult port forwarding UI

I'm using the the super hub plus and trying to add these rules. I get endless results like the 57972 is a result of the table recalculating the numbers on the fly!Where can you open ports to specific IPs, as per A&A in the above example?Thanks.

BUG souscription

Hello,I bought a prepaid SIM card for work, but I haven’t been able to activate a plan. My mobile data still shows 0/0, and I can’t send any texts—not even to 150 or the other numbers provided by EE. When I try to send a message, it says “Not deliver...

Day 2 of trying to get an answer... any answer...

Hi,This is the second day I have been trying to find out what is going on in our Area (a small village in North Yorkshire, just outside Middlesbrough) - as of around 11am yesterday (06/05) the EE signal is down to zero, if outdoors you get a bit of m...

I want to take the phone in installments but I don't want a new card because I a

I am your customer and I have a SIM card from you and I want to take a phone in installments.

How do I use my credit to top up data only sim? I can't use the text service

Fibre broadband

I pay for it but I don't think I have it at home