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Not recieve a tracking number or expected delivery text

Jemmat1
Visitor

‎28-12-2022 03:27 PM

I ordered a phone yesterday but have yet to recieve a tracking number or delivery text time slot.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎28-12-2022 03:51 PM

Hi @Jemmat1 

It's probably not processed yet. 

DPD were closed until today. When your order is due DPD will text you. 

If you need more account specific information you'll need to speak to EE CS on 150. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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