Apple.pencil

Swilly46 · ‎28-12-2022

I placed an order yesterday for the apple pencil 2 I was charged and confirmation email sent. However I've had a refund to my account for this today can anyone advise why this would have happened thank you

Northerner · ‎28-12-2022

Hi @Swilly46

You'll need to speak to EE CS on 150 for the exact reason.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎28-12-2022

Hi @Swilly46

You'll need to speak to EE CS on 150 for the exact reason.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.