No order reference number

[Samuel1999]

I placed my order but I didn’t get my order reference number 

[Michael_D · Accepted solution]

Hi @Samuel1999 

Welcome to the community.

You'd usually get a confirmation email with the order number on it. If you've not received that, it is worth checking in your junk or spam folder in case it has dropped in there.

If there is still nothing showing, give our customer service guides a call, and they can search for the order to see if it has been successful.

Michael