No order confirmation or anything

[Sallan21]

Hi I’ve ordered a contract got to the first payment but paid it then went off it’s not showing on my EE account or any emails or nothing that I’ve order it but it’s took the money 

[Linzi_H · Accepted solution]

Hi @Sallan21 

Welcome to the Community.

I'm disappointed to hear that your order hasn't gone smoothly when ordering online.

If you've received no confirmation, you'll be best calling our team directly so they can check what stage things are at.

Linzi