I did a online order today at 6:55am and paid £30 upfront fee. Only received a order reference number. Called EE and the guy didn't even ask for my order reference number and said he can see a order but none of my details with it. He wouldn't even take my order number when I suggested him to and said there's no point as its still early but I said there is a point to clarify its the same order as I have paid £30 and it has come out of my account. But when I put my order number in and email it comes up with red letters saying all sorts I can't remember. I just want to know what's going on with my order and why he refused ro even check my order number. Why in the confirmation email does it say ro call to discus my order if I'm not even getting any help
