Community Activity

Moving before bt fiber Internet installed

I have fiber being installed this week with bt , but moving to ee looks like a good idea , I don't wana affect the install but wana switch to ee , should I wait for install ? Does the contract 24months matter when switching ?

Remote bell for phone

Recently joined EE, broadband and phone working fine.Prior to EE we had a remote bell that could be heard every where in the house.This did not work with the new system, thought it would not be missed but it is, we have missed some calls as the hands...

Conditional call forwarding

Hiwe have been using conditional call forwarding for a few years and have had no problem.in the last 6 months we have been having issues with this working.we have the iPhone 13pro on monthly business payment, if this phone is not answered it would be...

ND29 by Investigator
  • 39 Views
  • 5 replies
  • 0 Helpful

Payroll

Hi, I left EE on March 12th and got paid today. Checked my bank account and it’s way lower than what it should be. I need payrolls number please to discuss this. 

Orob22 by Visitor
  • 8 Views
  • 1 replies
  • 0 Helpful

Coverage in Wheatley

Update: 18 March 2025 Over the past few days, our engineers have fitted the replacement part needed for the new mast and integrated the mast onto the network. The mast is now on-air restoring full coverage to Wheatley. We will continue to monitor per...

Leanne_T by EE Community Support Team
  • 2691 Views
  • 25 replies
  • 8 Helpful

Porting mobile numbers

Hi I have received my 2 SIM only SIM cards from EE, but need to transfer over my old BT mobile numbers. Can anyone advise now I port numbers from BT to EE please.

Kejo by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

Account query.

Had a query on my account today and was helped by Natalie.  What a pleasant, helpful, nice girl she is.  She had the time to listen to me and got my account sorted very quickly.  She's a credit to EE.  

Termination fee for upgrading

Been charged £156 termination fee even though haven’t terminated my contract just upgraded which said was free upgrade online , been on the phone to ee and was told nothing they can do. 

Damienr by Explorer
  • 22 Views
  • 2 replies
  • 0 Helpful

Smart Hub pro wont connect to video doorbell

Hey - some support in this would be great. Tried connecting my ring doorbell to my smart hub pro and it won't, it shows both the EE and Compatible wifi in the options for connection but doesn't connect following putting password in.I have gone out to...

Hollaaaa by Explorer
  • 11 Views
  • 3 replies
  • 0 Helpful