New Phone

[Georgiec87]

Hi, I ordered a new phone on 25.12.22 and I received confirmation but have had no delivery date as yet. Any time I use the tracking info on the EE app it states that the service is unavailable. When will the phone arrive? 

[James_B]

Hi @Georgiec87,

Welcome to the EE Community. 🙂

Which phone did you order?

James

[Georgiec87]

Hi @James_B

II order the Samsung Galaxy Z Flip4

George. 

[James_B]

Which colour and storage size @Georgiec87?

James

[Georgiec87]

Blue 128GB

George 

[James_B]

Hi @Georgiec87,

The estimated dispatch time for that model is over 28 days. If you'd prefer to switch to a colour that is in stock, please get in touch with Customer Care.

Thanks

James