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New Order - Online Chat Issue

JMOFFETT2012
Investigator
Investigator

‎03-06-2022 12:03 PM

Hello, I am an existing EE customer for the last 5 years and i have been trying to chat to someone all morning about my new order and a few other queries i have, however i have not been able to chat to anyone. Is there a problem with online chat? 

1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎03-06-2022 01:25 PM

Hi @JMOFFETT2012 

 

It's likely that the agents are on with other EE customers. 

 

Try calling EE on 150.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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