17-09-2022 09:49 PM
I've had a new Pixel 6 for 2 weeks and was trying to claim the free chromebook which says I need an order number, EE says this will be in the confirmation email I got when I bought the contract, it isn't and I don't know where else to find it
17-09-2022 10:17 PM
@Peg_Legs the XKO number is your order number and without that you didn’t order a device with EE. This is a generated number when you order a device through EE.
17-09-2022 10:25 PM
The only number in my confirmation email was my account number, also had a letter in the mail with an account number and a bill reference number on it but nothing I have received had an order number on it