Need VAT invoice for headphone purchase

gabfeldman
Explorer

I bought a Sony headphone and EE shop and I need a VAT invoice to register for warranty with Sony. How can I get that?

11 REPLIES 11
XRaySpeX
EE Community Star
EE Community Star

The store should've given you 1.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Hi, I bought them on EE online. I got order confirmation emails, but I don't see any VAT invoice with it.

Michael_D
EE Community Support Team

Hi @gabfeldman.

Thanks for coming to the community.

Did you purchase the headphones outright or was it monthly on Add to Plan?

Michael

Techie_Dave
Investigator
Investigator

Did you manage to get a VAT invoice? I need one too for a headphone purchase 

Debbie_G
EE Community Support Team

Hi @Techie_Dave.

Welcome to the community.

How did you purchase the headphones, did you buy these outright or did you add these as a monthly add to plan?

Debbie 🙂

Thanks for replying, I bought them outright 

Debbie_G
EE Community Support Team

Thanks for getting back to me @Techie_Dave.

What does the order number start with, is it EE, SOO or XKO? Please don't include the full order number here.

Debbie 🙂

The order Number begins EE

Ta,

 

Dave

Debbie_G
EE Community Support Team

Thanks for confirming @Techie_Dave.

Your order would be handled by our EE Electronics Team and you can contact them on 0800 079 0062.

If you give the team a call, they will be happy to help you with this.

Debbie 🙂

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