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My order

Davitrevisan
Explorer

Where is My order please Order number: xk*********

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

1 SOLUTION

Accepted Solutions
Ritu_D
EE Community Support Team

Thanks for coming back with that information @Davitrevisan

I can imagine you are eager to receive your new iPhone. 

I would definitely recommend you Contact our guides, they will be able to look into your order for you. 

Thanks 

Ritu 

View solution in original post

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Davitrevisan  What did you order ?  Model ? Storage size and colour? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ritu_D
EE Community Support Team

Hi @Davitrevisan 

Thanks for reaching out here on the community. 

If you have purchased a sim card this will be delivered by royal mail and will arrive in 3-5 working days. If you have ordered a device you can Track your Order using your xko order number. 

Thanks 

Ritu 

I've already tracked it with the number and it doesn't find anything, it
gives an error. I ordered an iPhone with a physical SIM card.
Ritu_D
EE Community Support Team

Thanks for coming back with that information @Davitrevisan

I can imagine you are eager to receive your new iPhone. 

I would definitely recommend you Contact our guides, they will be able to look into your order for you. 

Thanks 

Ritu