Mobile package

[Bo27]

Hi! I have had a chat withEE representative about No Frill package few days back  but due to some manual check she didn’t place my order. How do I know that my application was accepted? I gave all the details. Please someone advise.

Thanks!

[Chris_B]

@Bo27  If you didn’t pass this manual check you don’t have an order.   

[Bo27 · Accepted solution]

Thank you for your reply. How do I know that they have done the check as I haven’t received any calls?
Sent from my iPhone X

[Katie_B]

Hi @Bo27. 

Please get in touch with our customer care team. 

The team will be able to confirm if your order has been placed. 

Katie

[Bo27]

Hi Katie, 

Just want to say thank you. It has been resolved now 🤩.

Regards,

[Leanne_T]

Thanks for letting us know @Bo27 

Leanne 🙂