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MacBook Neo

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emeliznel18
Visitor

‎05-09-2026 07:27 PM

I placed an order today for a MacBook Neo in blush, it says estimated dispatch in over 28 days. I’m just wondering if there’s any way I can keep updated with the progress and if it’s looking likely to be over a month before I receive my order. I’m just impatient😂

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Lesley_W
EE Community Support Team

‎06-09-2026 08:49 AM

Hi @emeliznel18 

Welcome to our community. 

I appreciate you are looking forward to getting your order.

You will get a text or email once the order has been dispatched. Before that, there won't be any updates to give while they wait for stock to arrive. 

Fingers crossed it comes soon for you!

Lesley 

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Lesley_W
EE Community Support Team

‎06-09-2026 08:49 AM

Hi @emeliznel18 

Welcome to our community. 

I appreciate you are looking forward to getting your order.

You will get a text or email once the order has been dispatched. Before that, there won't be any updates to give while they wait for stock to arrive. 

Fingers crossed it comes soon for you!

Lesley 

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Schockwave
EE Community Star
EE Community Star

‎06-09-2026 01:48 PM

@emeliznel18 , please make sure that you download the DPD app, as you should get confirmation of the delivery the day before delivery and another one with a one hour window on the day of delivery with a PIN number to show the delivery driver, on the day of the delivery.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.