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Letter from EE

Hays2
Explorer

I got a letter from EE that says Delivery Note and talking about me ordering an item and want to have it returned 🙃.  I did not order anything From EE. I am soo confused 

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[Mod edit: Second image rejected as it contained personal information]

I also want to find out how I can stop my unlimited subscription.  

3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Hays2  You need to call customer services about this letter.  

 This unlimited subscription is that for a contract?   Can you give more information on that. 

Hays2
Explorer

I bought a sim card and was having it as pay as you go. I buy 8G for 10 pound every month.  I got a call from EE giving me an offer of unlimited data for 21 pounds every month. I can't tell if is contract. 

I called EE but no one answered.  Can I have a number to call on ?

 

Leanne_T
EE Community Support Team

Morning @Hays2 

Please try calling us again this morning, the team are available 8am-8pm on the weekend. 

You can call 150 and select mobile queries. 

Leanne.