Item has not arrived

[Kenzie_25]

Hi

my item has not arrived and I can’t get on to use tracker service, can you help?

[Debbie_G]

Hi @Kenzie_25.

Welcome to the community.

I know you'll be keen to get an update on your order.

Have you received an email confirming your order has been completed/dispatched?

Which device have you ordered?

Debbie