Iphone pro 512 deep purple

[Mica0205]

Hi there,  ordered online yesterday,  just wondering of there is any kind of delay etc, I got the order confirmation after paying my upfront but the tracking doesn't work for the order number and email/phone number , just any help or info would be appreciated 

Thanks, Mica 

[Chris_B]

@Mica0205   If that number starts with a XKO or XKN that’s an order number not a tracking number you get that once a device is allocated to you.  

[Mica0205]

Yeah cool. So when is it likely that will be ? It did say a day but from other threads I'm guessing that's unlikely ? 

Thanks 

Mica

[Leanne_T]

Hi @Mica0205

Just to check did you order the iPhone 14 Pro Max or the Pro model? 

Leanne.

[Mica0205]

Hi leanne its the 14 pro 512gb 

thanks Mica  

[Leanne_T]

Thanks @Mica0205

This is showing in stock, I would suggest giving us a call to get this looked into. 

You can call us from an EE phone on 150 or 0800 956 6000, from any other phone. 

Leanne.

[Mica0205]

I'm on the phone just now and they can't find the order ? I have an email confirming the order in front of me ? 

So confusing 😕 

[Leanne_T]

Hi @Mica0205

Did the agent locate the order on the call? 

Leanne.