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Iphone 15 pink order

Almb
Explorer

Hello. I orderd an iPhone 15 on the 10th. Still not received an email for delivery..said dispatch within 24 hours. Do i worry? 

1 SOLUTION

Accepted Solutions
Almb
Explorer

Hi. I managed to speak to someone.  All abit confusing to be honest.  Somethimg about being out of stock and a 14 day period. Apparently the chances of me getting it before xmas are higher than not. Indknt feel confident.. complete anxiety as its a xmas present 

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3 REPLIES 3
Ritu_D
EE Community Support Team

Good morning @Almb 

Thanks for reaching out here on the community. 

I can imagine you are eager to receive your new phone. 

You can Track your Order with your order reference number, this is usually emailed to you. It can go into your spam or junk mail, take a look in there. 

What colour device did you choose? And what storage size? 

I can take a look at stock levels and expected delivery times. 

Thanks 

Ritu 

Almb
Explorer

Hi. I managed to speak to someone.  All abit confusing to be honest.  Somethimg about being out of stock and a 14 day period. Apparently the chances of me getting it before xmas are higher than not. Indknt feel confident.. complete anxiety as its a xmas present 

Christopher_G
EE Community Support Team

Hi @Almb 

Welcome to the community.

I'm sorry to hear that you may not receive your phone before Christmas. DPD will be in touch with you when it's ready to be delivered.  I have my fingers crossed that it's soon for you.

Chris