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Iphone 15 monthly payment

Ytk
Explorer

Hey everyone, i ordered an iphone 15 from EE , they sent me a sim card followed by some papers that show instructions about monthly payment but still not mentioning any iphone , I just want to know what will happen next ?

thanks

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Ytk 

Thanks for coming here 🙂

Did you place the order on the EE Shop online? 

Which iPhone 15 memory size and colour did you order? 

Leanne.

Yes i did order it online , and i got a call from the support team explaining some stuff . Its a black iphone 15 128gb . Now i have this showing on my bank account.

IMG_3330.jpeg

Leanne_T
EE Community Support Team

Thanks @Ytk 

How long ago did you place the order? 

Have you had any texts/emails from DPD with tracking details for the delivery? 

Leanne.