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Iphone 15 Pro Max White Titanium Tracking Thread

Issolarian
Established Contributor
Established Contributor

I'm making this thread with the intention to get more information regarding the Iphone 15 Pro Max White Titanium as it seems that it's the only phone that isn't progressing. I have been told that next week I'll get my phone but today they told me that there's no stock so I am currently in a limbo. 

I'll start saying that I have pre-ordered the 256 gb version on the 16th (1 day after release day). My tracking number is 0033095 and my 28 days of waiting finished today and I haven't gotten any compensation even after asking so any information whatsoever from you people would be appreciated it. 

Hopefully we can all get our phones soon.

17 REPLIES 17
Neferina
Investigator
Investigator

I too ordered th PM 256gb White titanium on 16th at 4pm my tracking number is 0033097 and I haven't had any compensation only the generic email saying my order is on track.

I have an EDD of 30th Oct to 3rd Nov and still waiting.

Chris_B
EE Community Star
EE Community Star

@Issolarian   EE can not send you what they don’t receive from Apple.    7 days after release of the device the device was available in 20 other countries how much do you think that had an effect on the 40 release day countries that Apple couldn’t meet demand for ?  
  You think you are owed compensation for a device that was always going to be in high demand and Apple can not supply enough devices just like every year since about the iPhone 4.       But I bet you think it’s EEs fault that you don’t have your device yet and nothing todo with the amount of people wanting the device and Apple not keeping up with demand for 60 countries.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Issolarian
Established Contributor
Established Contributor

Excuse me but it is EE's fault because they are misleading people every week regarding this. If they had been straightforward with me about this I would've chosen another colour but they didn't say anything at all and I am not some sort of expert, like you seem to be, to know what is going on with apple and whatnot. 

I am entitled for a compensation because when I pre-ordered I was told I had to wait max 28 days and that's what I did. So far all I've heard is empty promises that lead nowhere.

If they at least would keep us well informed no one would be going mental over community posts. 

 

Hayleylouise11
Established Contributor
Established Contributor

Changed my phone for this reason. Upon speaking to a number of CS agents at EE they told me that the white devices specifically were extremely delays and EE were receiving no stock whatsoever from apple, hence the long wait times. 

NaZiR2020
Established Contributor
Established Contributor

How much does EE pay you...

Can I sign up as well?

Issolarian
Established Contributor
Established Contributor

About to say the same. Sounds like he works for EE. 

Issolarian
Established Contributor
Established Contributor

Yeah I checked the chart and you seem to be one number below me so I'm guessing we should be getting our phones on the next round but when that'll be I have no idea 😞

Chris_B
EE Community Star
EE Community Star

@NaZiR2020 EE don’t pay me anything and I don’t work for EE. 
 I’ve seen enough iPhone launches to know exactly how it’ll play out and when it’s best to order a device.    Pre-order is just a you’ll be lucky to get it on launch day,  if you preordered via Apple their shipping times went to 3 weeks after 15 minutes of preordering opening the it just spiralled.     all deliveries are estimated not a guarantee.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
TabbyEJ
Established Contributor
Established Contributor

Any movement on them? Been waiting three weeks now no hope to receive it in October