Iphone 14 pro upgrade

[hannah2630]

Hi all, I ordered an upgrade on Xmas eve, but the tracking number says they can provide any updates. It was 14 pro in midnight. It said 1 day shipping (I know with Xmas it will be different) but does anyone know if any delays .?

[AlexK1999]

Hi, don’t know if this helps at all (apologies if it doesn’t). I ordered a pro max on the 23rd and I was told that there could be delays with stock, I do know there’s issues with one of the warehouses in China. 

I could be waiting for mine until January (may not be the case with yours), but this may be the reason

[Christopher_G]

Hi @hannah2630

Welcome to the community.

Was it definitely an iPhone 14 Pro and not an iPhone 14 Plus? I can't see a Midnight version of the Pro. Also, which memory size did you choose?

Chris

[hannah2630]

Sorry yes plus not pro. 

Phone 14 Plus

128GB Midnight

[Christopher_G]

Thanks for confirming, @hannah2630.

The current estimate for that device is to expect dispatch within 14 days. DPD will be in touch with order tracking information when it's ready to be delivered.

Chris

[hannah2630]

Ok thanks for help, when I ordered it said one day which is why I ordered. Can you tell me the best way to speak to someone about this. 

[Katie_B]

Hi @hannah2630. 

If you wish to discuss your order please give us a call on either 150 or 0800 079 8586. 

Katie