New Phone Delivery Delay

[Doshingham]

Upgraded to the Pixel 7 Pro Snow on the 26th December. It did say in stock and dispatched within 1 working day, but no updates since and tracking the order just says "Sorry, we can't show your order details right now."

Obviously this is a holiday period and I know it will be delayed to some extent, but just wanted any kind of update as to when normal service will resume and a rough ETA on delivery if possible?

[Katie_B]

Hello @Doshingham. 

Thanks for ordering with us. 

Could you please confirm what memory size you ordered?

I would love to see if I can look into this further for you. 

Katie

[Doshingham]

Hi Katie,

It was the 128gb version.

[Katie_B]

Thanks for getting back to me @Doshingham. 

I have checked and can confirm this phone is in stock. 

Please give us a call on 150 so our customer care team can chase your order further. 

Katie