Iphone 14 pro max still waiting

[KayleighW09]

Ordered the new iPhone 14 Pro max in spaceblack 128gb on 29th of October and was told delivery will be within 28 days still haven't had a email off dpd and the only updates im getting on the ee tracker is its coming soon and mu orders on track, so frustrating anyone received any update on a order around this time frame? 

[jsp1]

I ordered the same model on the 3rd November and I’m still waiting. I was told by EE it would be delivered on the 24th. EE tracker also just says my order is ‘on track.’ I have no idea when it’s coming but it’s exceeded the 21 day wait that I was originally informed of. 

[dadams3783]

I ordered the same device on the same day I also have had no emails or updates. I was told I would have it within 14 days its been almost a month.

[Leanne_T · Accepted solution]

Morning everyone. 

Thanks for coming to the community. 

We will clear stock on a first come first served basis, clearing the orders from oldest to newest. DPD will be in touch with you when it's ready to be delivered.

If you would like to discuss your order, I would suggest speaking to our Mobile Care team on 150.

Leanne.

[A5555]

I ordered mine on the 21st of October and I've phoned EE 3 times now to be told different things. I even waited in one day as I was told it was being sent out to me in 2 days guess what it never came. On the last phone call the man told me that I was lied to basically and that EE has no idea when they will get more stock in so just be patient 

[Gee-84]

Hi Leanne. I’m in a similar position. Is there any stock to clear? Are you receiving pro models? Nothing seems to be moving. 

[Leanne_T]

Hi @Gee-84

Sorry we have no information on when stock will arrive or any orders. 

Once we have an update your order tracker will be updated for you. 

Leanne.

[KayleighW09]

When I made the order it was within 28 days now that deadline has passed your now telling me it could arrive when ever cuz it's first come first serve iv paid an upfront cost for a phone to be delivered within 28 days now you've missed the deadline where do I stand, iphone 15 will be out by the time I get mine, I paid upfront cost for a phone not a placement in a cue, so there for I have been misslead and it's coures alot of distress as my phone packed it and I was talked in to an early upgrade rather than my phone being fixed 

[Jed2004xxx]

I’m in the same situation I paid of my other contract £477 as I was told I would have it before I needed it for my sons 18th birthday, they’ve continued to take the monthly payment after me paying it all off and they obviously have absolutely no idea when the phone will be available! They have done nothing but lie just look at the replies on all these posts, they ask what model etc then say 14 days or within 21 days, when all along they don’t have a clue! It’s shocking I’ve basically just paid almost £80 after paying off contract in full for a bloody SIM card I will be looking into this as it’s not right!!! 

[Oscar221]

I agree, I paid off my contract aswell and they was talking me into getting the iPhone 14 pro max telling me it’s in the warehouse and that it will be out of delivery soon. When it’s all lies they shouldn’t be giving people false hope. I have now paid it off and waiting for a phone which seems like I’ll be waiting at least a few months for! 
I have just seen on the news about China having the factory riot and it says it’s leaving apple short of millions of iPhones. Why they are letting people buy it when it’s not even in stock I don’t know!