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Insurence phone exchange delivery missed

Adam_russell
Visitor

Evening. I put in an insurence claim for my Samsung  S23 yesterday night with the delivery day being tomorrow, the 17th. I was emailed saying DPD would email me with a time for delivery. I got no email from DPD confirming the time and they turned up today wehen i wasnt home.

The insurence claim summary was i cant use my phone because the screen is broken therfore it is a shock to me if they Text me about the delivery instead of email.

Im stuck as to what to do. I cant ring up as were i am i live by myselfe and cant call EE. Do i put in the insurence claim again ?

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Adam_russell 

You can check the DPD website. 

You'll need to contact your insurers again or maybe go into store. 

Thanks 




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