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IPhone 14 Pro Max

dbnns
Contributor
Contributor

‎16-11-2022 10:21 AM

Hi. I ordered an iPhone 14 Pro Max deep purple on the 13th Nov. I have not had any update email on delivery. How long can I expect to wait? It is not showing on my recent orders or upgrades. I have had a confirmation email on my order. Thank you. 

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5 REPLIES 5
Leanne_T
EE Community Support Team

‎16-11-2022 12:08 PM - edited ‎16-11-2022 12:10 PM

Hi @dbnns

Thanks for coming to the community. 

Which model size did you order?

Leanne 🙂

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dbnns
Contributor
Contributor
In response to Leanne_T

‎16-11-2022 12:22 PM

Hi leanne it's the 256GB. Thank you 

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Leanne_T
EE Community Support Team

‎16-11-2022 12:42 PM

Hi @dbnns

The delivery guidance when you placed your order was 'expect dispatch within 21 days'. We'll send you a text with tracking details as soon as your delivery date is confirmed.

If you would like to check the order and tracking number, please get in touch on 150 or 0800 079 8586.

Leanne.       

dbnns
Contributor
Contributor
In response to Leanne_T

‎16-11-2022 01:14 PM

Thank you so much x 

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Leanne_T
EE Community Support Team
In response to dbnns

‎16-11-2022 01:37 PM

No problem @dbnns

Leanne.

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