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INVOICE

KrisKar
Investigator
Investigator

‎24-09-2025 11:14 AM - last edited on ‎24-09-2025 12:34 PM by

Hallo 🙂

I am asking you, I bought a Samsung Fold 6 from you, unfortunately I only have DELIVERY NOTE (in the attachment)

Please send me the invoice of your purchase to have a valid SAMSUNG warranty, because SAMSUNG wants an invoice - delivery note is not a basis for warranty :(


Customer order: *******
Account: **********
Dispatch date: 2-jun-25r

thank

[ MOD EDIT : Personal details removed. Please don't post personal details in public forum, thanks ]

0 Helpful
12 REPLIES 12
Ali_A
EE Community Support Team
In response to KrisKar

‎24-09-2025 04:16 PM

@KrisKar 

As @shockwave mentioned, we don't have access to account details here on the Community forums, so you'll need to call Customer Service from abroad if you'd like to request proof of purchase. 

Ali 

KrisKar
Investigator
Investigator
In response to Ali_A

‎24-09-2025 05:13 PM 

there is no way to handle this via email or any help desk ?
0 Helpful
Schockwave
EE Community Star
EE Community Star
In response to KrisKar

‎24-09-2025 05:17 PM

@KrisKar , no, sorry, you could always write to

https://ee.co.uk/help/contact-ee/account-billing/mobile-phone

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful