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I want to return my apple watch

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LewisB5
Explorer

‎09-02-2026 03:59 PM

 
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1 SOLUTION

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Peter_W
EE Community Support Team
In response to LewisB5

‎09-02-2026 07:04 PM

Good evening @LewisB5.

Welcome to the Community!

If you purchased your Apple Watch within the last 14 days, over the phone or online, you can find details of how to organise a return here:

EE returns form | Help | EE

If this is a faulty device within its first 30 days we may be able to take this back too, but it would need to be investigated further by our technical team. 

Peter

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LewisB5
Explorer

‎09-02-2026 04:01 PM

 
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LewisB5
Explorer

‎09-02-2026 04:14 PM

When will I get my bag

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LewisB5
Explorer
In response to LewisB5

‎09-02-2026 04:25 PM

When will I get my bags 

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Northerner
EE Community Star
EE Community Star

‎09-02-2026 05:46 PM

Hi @LewisB5 

You'll have to speak to EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Peter_W
EE Community Support Team
In response to LewisB5

‎09-02-2026 07:04 PM

Good evening @LewisB5.

Welcome to the Community!

If you purchased your Apple Watch within the last 14 days, over the phone or online, you can find details of how to organise a return here:

EE returns form | Help | EE

If this is a faulty device within its first 30 days we may be able to take this back too, but it would need to be investigated further by our technical team. 

Peter