I ordered my iPhone 14 and no confirmation

Neil0071
Explorer

Hey all, 

 

I upgraded my BT mobile to an EE mobile plan, got accepted and passed credit checks and paid £6.98 delivery charge over the phone. 

but still have not got any form of communication or reply to see what time it will be delivered or anything 

kind regards 

4 REPLIES 4
Shaz79
Established Contributor
Established Contributor

Wait till Thursday and see if you get a text from DPD as they will be the ones bringing the phone to you so will send you a delivery slot.

Shaz
Gareth43
Problem solver
Problem solver

You would probably be best ringing CS in morning just to double check everything aswell mate. 

G Alston
iPhone 17 Pro Max

Hey mate thank you for your reply, do you have there number please. Does it matter that I don’t have an order number to give over ? 

Leanne_T
EE Community Support Team

Hi @Neil007

If you call us on 0800 079 8586 the team can check your details and give you an update on the order. 

Thanks. 

Leanne.