14-09-2022 05:59 PM
Hey all,
I upgraded my BT mobile to an EE mobile plan, got accepted and passed credit checks and paid £6.98 delivery charge over the phone.
but still have not got any form of communication or reply to see what time it will be delivered or anything
kind regards
14-09-2022 11:07 PM
Wait till Thursday and see if you get a text from DPD as they will be the ones bringing the phone to you so will send you a delivery slot.
15-09-2022 12:19 AM
You would probably be best ringing CS in morning just to double check everything aswell mate.
15-09-2022 09:32 AM
Hey mate thank you for your reply, do you have there number please. Does it matter that I don’t have an order number to give over ?
15-09-2022 09:55 AM
Hi @Neil007
If you call us on 0800 079 8586 the team can check your details and give you an update on the order.
Thanks.
Leanne.