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I have no photo ID what other forms of ID will EE accept?

ThePatch
Investigator
Investigator

I have an appointment in store but need ID the person on the phone said they would accept other forms of ID but I forgot to ask what kind. Any help would be gratefully appreciated.

26 REPLIES 26
Lesley_W
EE Community Support Team

Thanks for confirming that @Emmanz 

A passport as ID will be fine for a repair 🙂

Lesley

What is acceptable if you do not have a current driving licence or passport?

Leanne_T
EE Community Support Team

Morning @Steve757 

Are you collecting an order or going into the store for a repair? 

Thanks 🙂

Leanne.

Upgrading to a new phone
Leanne_T
EE Community Support Team

Thanks @Steve757

You would need a driving licence or passport as ID to upgrade or a collect a new phone, if you selected delivery to an EE Store. 

Leanne. 

What if you do not have either of those documents like my elderly father in law?

Leanne_T
EE Community Support Team

Hi @Steve757 

If your father in law has no form of ID, please give us a call and our customer support guides will go through all available options to see what would be best for the upgrade. 

Leanne.