I applied for the phone and 30 pounds were taken from me, was my order accepted?

Neagu29 · ‎31-10-2022

Chris_B · ‎31-10-2022

@Neagu29 The upfront payment will be taken, but EE will still check to make sure everything is ok. If they’re not happy they will contact you about this and could cancel the order.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Neagu29 · ‎31-10-2022

Chris_B · ‎31-10-2022

@Neagu29 The upfront payment will be taken, but EE will still check to make sure everything is ok. If they’re not happy they will contact you about this and could cancel the order.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Neagu29 · ‎31-10-2022

and how long would it take until I get the answer?

Leanne_T · ‎31-10-2022

Hi @Neagu29

Thanks for coming here.

If you would like to check the order has been processed, please call us on 150

Leanne.