Hood morning

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Mihaela88
Explorer

‎18-07-2023 09:07 AM

I order one phone Friday and still no come,I need worrie?I no have any text or email to dispatch

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Alex_M
Star Contributor
Star Contributor

‎18-07-2023 09:09 AM - edited ‎18-07-2023 09:10 AM

Hi @Mihaela88,

Do you have a confirmation email? If so, enter the details on this page to track your order status.

If not, I would suggest that you get in touch with the mobile care team by calling 150 from your EE mobile or 07953 966 150 from any phone to chase up your order status.

You will receive a text by 11am from DPD on the day of delivery with your delivery time slot.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM

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Alex_M
Star Contributor
Star Contributor

‎18-07-2023 09:09 AM - edited ‎18-07-2023 09:10 AM

Hi @Mihaela88,

Do you have a confirmation email? If so, enter the details on this page to track your order status.

If not, I would suggest that you get in touch with the mobile care team by calling 150 from your EE mobile or 07953 966 150 from any phone to chase up your order status.

You will receive a text by 11am from DPD on the day of delivery with your delivery time slot.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM