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Hie made an order yesterday kindly check if it went through

Tendai16
Explorer

‎01-06-2023 08:33 AM

 
0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎01-06-2023 09:43 AM

Hi @Tendai16 

Thanks for coming here. 

Once your order has been dispatched, DPD will be in touch with delivery information if you have ordered a pay monthly device. SIM Orders can take 2-5 working days to arrive and will be posted by Royal Mail.

If you would like to check the order, please get in touch with our customer care team.

Leanne.

0 Helpful
Tendai16
Explorer
In response to Leanne_T

‎01-06-2023 02:40 PM

Can you confirm if the order went through?
0 Helpful
Katie_B
EE Community Support Team
In response to Tendai16

‎01-06-2023 03:54 PM

Hi @Tendai16. 

We are unable to confirm if your order has gone through here on the community. 

Please give our customer care team a call who will be able to help further. 

Katie

0 Helpful