Hello @Luxmi7 ,
Welcome to the community,
As you ordered it online or by phone, you have 14 days to cancel, so I would suggest speaking to customer service and they should be able to do this for you.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
