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Help!!!

BittyBotty
Visitor

‎02-12-2023 09:57 AM - edited ‎02-12-2023 09:57 AM

Hi. I ordered a new contract phone yesterday online. I got as far as the deposit money been taking out my bank and that was it. The next page was blank. I have had no email or text message at all. I'm unsure if I was accepted or if I even got as far as the credit check. All I know is the money has been taking out my account. Can anyone help thanks 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎02-12-2023 10:32 AM

@BittyBotty  you will need to call customer services about this this is just a public forum that doesn’t know who you are or what you’ve ordered. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.