Google pixel 8 pro delivery

[James0797]

Can someone at EE tell me when my order will be dispatched please?

At the moment it only shows as pre order confirmed.

I do not have time to wait for 30mins on the phone to speak to someone. 

I have my order number. 

[Katie_B]

Hi @James0797. 

Welcome to the community. 

As soon as your order has been processed and is ready for delivery you will be notified. 

I would recommend downloading the DPD app and entering your delivery and contact details as this will show further delivery information once your phone is with EE. 

Katie

[James0797]

I have no DPD tracking number. As it turns out the phone has arrived this afternoon.

Luckily my wife was in to take delivery. Not a great way of keeping your customers updated with tracking through tbh. 

[James0797]

Just to add the tracking on My EE orders still shows it as Pre-ordered. 🤔.

[msikdar]

The thing is why are orders taking so long to be processed?

It cannot purely be down to demand. Stocks levels are non-existent/low when other retailers are stocked up.

Also noticed prices have changed. Have EE realised they made a pricing error and are now trying to correct and holding back from delivering. 

[Leanne_T]

Hi @msikdar 

If you would like to discuss the order, please call us and the team will be happy to help 🙂

Leanne. 

[msikdar]

I'd rather not give them an opportunity to try and cancel/amend contract.

I'll be holding EE to the price we agreed in the contract.

Let's see if the phone does ever decide to show up!

[msikdar]

This is meant to be new EE lol. New EE has landed. 

Great start!

Was going to move my broadband across but this has swayed me to stay away. 

[Leanne_T]

Hi @msikdar 

Which model memory size and colour have you ordered? 

When did you place the order? 

Leanne 🙂