10-03-2023 10:38 AM
I got the Samsung galaxy s23 Ultra, which came with the Galaxy Buds Pro 2. I received a text from EE saying that they have processed the buds and that the courier will text when delivering. This was on Tuesday this week, I'm just wondering how long roughly it'd be until the courier will be delivering the item? I'm away next Friday until Sat so will have to change the delivery day if it's that day. I understand it's generally between 14/15 days to 30 days before you get them. Any help will be appreicated.
Lane
10-03-2023 12:47 PM
Hi and welcome to the community, @Lane90
I believe it's usually within a few days. Have you had any notifications from the courier company yet?
Chris
13-03-2023 09:35 AM
I got my 'we have processed your order for the galaxy buds' last Monday, 7 days ago and I still haven't received them or heard anything from the courier, its nearly 30 days since I ordered the phone so hoping they are here soon
13-03-2023 10:15 AM
Hello @Dtm13.
Thanks for getting back to us.
If you have not received your headphones by your 30th day please let us know so we can look into this further for you.
Katie