Community Activity

150 not working - SMS

I can't contact 150 via SMS. I can call but it doesn't provide me with the information I need. I wanted to understand my roaming charges for Belgium. 

Broadband missing email confirmation

Hi,I took out an EE broadband contract over the phone today in my online account the order is not showing. The only email I received is to sign the contract which was done over the phone. I have a reference number starting with AGT but it doesn’t wor...

juliec69 by Explorer
  • 48 Views
  • 4 replies
  • 0 Helpful

Canceling my EE SIM 24 months plan

Hi everyone, I could really use some help!I’m looking to cancel my 24-month EE SIM contract, which began last July and is set to end next July. I’m currently on the 125GB plan with unlimited texts and calls for £25 a month.When I signed up, I had jus...

Email from CRS for outstanding balance from years ago

Hi, I’ve randomly received and email today from CRS stating there is an outstanding balance of £124 from the period Start Date: 11/03/2022End Date: 08/04/2023I’m extremely confused as I actually have no outstanding balance at all, I’m in credit. Ther...

Mls7 by Investigator
  • 47 Views
  • 2 replies
  • 0 Helpful

Resolved! Airing

This coming weekend there’s F1 on , my f1 channel is showing airing break ?? 

Finchy80 by Investigator
  • 161 Views
  • 5 replies
  • 2 Helpful

Resolved! Uktv app not working

Is anyone else having problems with uktv app on EE TV.   Was working fine yesterday.  Now got error code 03-0005 .  Technical support cannot help despite trying.  Suggested factory reset if it doesn't reset itself 

Joanet by Investigator
  • 3581 Views
  • 8 replies
  • 5 Helpful

Resolved! Full roaming

Hi, I’m on a monthly contract and have been since 2020. I have a ‘full roaming’ add on. Last year I was able to use my home allowance in Australia for £25 per month.However this option wasn’t available to me this year when I went. I had pay £6 for a ...

Toppere31 by Investigator
  • 4184 Views
  • 17 replies
  • 7 Helpful