Community Activity
150 not working - SMS
I can't contact 150 via SMS. I can call but it doesn't provide me with the information I need. I wanted to understand my roaming charges for Belgium.
Broadband missing email confirmation
Hi,I took out an EE broadband contract over the phone today in my online account the order is not showing. The only email I received is to sign the contract which was done over the phone. I have a reference number starting with AGT but it doesn’t wor...
Canceling my EE SIM 24 months plan
Hi everyone, I could really use some help!I’m looking to cancel my 24-month EE SIM contract, which began last July and is set to end next July. I’m currently on the 125GB plan with unlimited texts and calls for £25 a month.When I signed up, I had jus...
Email from CRS for outstanding balance from years ago
Hi, I’ve randomly received and email today from CRS stating there is an outstanding balance of £124 from the period Start Date: 11/03/2022End Date: 08/04/2023I’m extremely confused as I actually have no outstanding balance at all, I’m in credit. Ther...
Resolved! Airing
This coming weekend there’s F1 on , my f1 channel is showing airing break ??
Resolved! Uktv app not working
Is anyone else having problems with uktv app on EE TV. Was working fine yesterday. Now got error code 03-0005 . Technical support cannot help despite trying. Suggested factory reset if it doesn't reset itself
Contrac
My Contrac r change
Resolved! New Sim speed is supposed to be uncapped , but is being capped a 100mbps
I've just received a new Sim on the All rounder plan which is supposed to be uncapped data speed. However download speeds are being capped at 100mbps so far in the first 24 hours of use. Its definitely capped - as I have 2 other EE sims that are del...
Resolved! Full roaming
Hi, I’m on a monthly contract and have been since 2020. I have a ‘full roaming’ add on. Last year I was able to use my home allowance in Australia for £25 per month.However this option wasn’t available to me this year when I went. I had pay £6 for a ...