Error with order online

[Livvy4263]

Have currently been on hold for half an hour, after I got a text saying an error occurred when ordering my upgrade online. Can anyone assist? Cant really stay on the phone much longer but look like will be on for over an hour ! Typical 

[Leanne_T]

Hi @Livvy4263 

I am sorry to hear this has happened. 

Did you get the upgrade sorted last night? 

Leanne 🙂

[Livvy4263]

Hi Leanne,

no worries! I gave up last night but managed to get through to a lovely person no the phone who got me sorted! 

[Leanne_T]

Thanks for coming back and letting me know @Livvy4263 

Have a lovely Sunday 🙂

Leanne.

[Livvy4263]

Thanks Leanne! You as well 🙂