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Ee still havent refund my 39 upfornt cost payment

Jambomcdee2
Investigator
Investigator

‎17-06-2024 04:16 PM

Hi there I have phone ee and they said my refund is coming my way but it has now been over 4 days now and why haven't I yet revived my 30 pound upfront cost payment ? I would like it back please 🙏  

0 Helpful
4 REPLIES 4
Jambomcdee2
Investigator
Investigator

‎17-06-2024 04:13 PM

Hi there I have phone ee and they said my refund is coming my way but it has now been over 4 days now and why haven't I yet revived my 30 pound upfront cost payment ? I would like it back please 🙏  

0 Helpful
Jambomcdee2
Investigator
Investigator

‎17-06-2024 04:18 PM

Hi there I have phone ee and they said my refund is coming my way but it has now been over 4 days now and why haven't I yet revived my 30 pound upfront cost payment ? I would like it back please 🙏 

0 Helpful
Christopher_G
EE Community Support Team
In response to Jambomcdee2

‎17-06-2024 04:26 PM

Hi @Jambomcdee2 

Welcome to the community.

If you speak with our Mobile Care team, they'll be able to check the status of your refund for you.
Chris

0 Helpful
Christopher_G
EE Community Support Team

‎17-06-2024 04:27 PM

Hi @Jambomcdee2 

Welcome to the community.

If you speak with our Mobile Care team, they'll be able to check the status of your refund for you.
Chris

0 Helpful