27-04-2023 02:58 PM
Hello. I'm new to EE. I made the contract online last Friday. And I still haven't received any message when my package is delivered.
27-04-2023 04:51 PM
Hi @Elena98
Welcome to the community.
What is it that you ordered? If it's a phone, please include the colour and memory size, where applicable.
Thanks
Chris
27-04-2023 05:05 PM
iPhone 13 pro max 5G 512 GB sierra blue
27-04-2023 05:25 PM
Is it definitely the iPhone 13 Pro Max and not the iPhone 14 Pro Max, @Elena98?
27-04-2023 05:32 PM
it's iPhone 13 pro max.
27-04-2023 05:34 PM
Was it an order for a brand new device or a Good as New, @Elena98? Sorry for all the questions, just trying to find the stock levels.
27-04-2023 05:36 PM
Good as new
27-04-2023 05:41 PM
Thanks for that, @Elena98
Yes, it's definitely in stock and the delivery guidance is currently to expect dispatch with one day. I would recommend speaking to our Mobile Care team so they can double check the order for you.
27-04-2023 05:47 PM
Thank you ! Have good day !
27-04-2023 05:52 PM
Thanks 🙂 You too, @Elena98
