Disappointed customer ... 4 weeks and still waiting for iPhone 15

[GMawhinn]

I pre-ordered the iPhone 15 Pro Max in store on the 17th Sept.

No updates... went into the store last Sunday to ask for an update, I was told try back next week

Went into the store again today as 1 month has passed still no update... only to be told that it could take up to 2 months .

I was never informed of the delay, no apology.  

Unacceptable customer service, considering moving provider. 

[Katie_B]

Hello @saiinarvadez. 

Welcome to the community. 

I am sorry to hear you have not yet received an update. 

What memory size did you go for?

Katie

[saiinarvadez]

I asked for the 256GB model.

Sent from my iPhone

[Katie_B]

Thanks for confirming @saiinarvadez. 

The delivery guidance is the same. It is available to order but to expect despatch in more than 28. 

Katie

[saiinarvadez]

Mine’s 28 days so?