Delivery

TreyRiley · ‎18-01-2025

I have ordered an Apple Watch and it said it was being delivered today is that correct?

Schockwave · ‎18-01-2025

Welcome to the community,

You will not receive it today, as DPD do not normally deliver devices at the weekend.

Once your device is ready for dispatch, DPD will send notification up to the evening before delivery and another one on the day of delivery with a one hour window.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎18-01-2025

Hello @TreyRiley ,

Welcome to the community,

You will not receive it today, as DPD do not normally deliver devices at the weekend.

Once your device is ready for dispatch, DPD will send notification up to the evening before delivery and another one on the day of delivery with a one hour window.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Swainson08 · ‎21-02-2025

That's completely incorrect. DPD has delivered my phone on a weekend in the past and previous support replies made by EE themselves, state DPD deliver Monday - Saturday.