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Delivery

CLAIREM83
Visitor

‎05-08-2024 10:46 AM

I ordered an upgrade for my watch last week and received an order number etc. On order tracking it shows as dispatched 5 days ago and has not changed since this point. I also have received no confirmation email for delivery from dpd or a pin for delivery. Who can I contact?

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎05-08-2024 11:59 AM

Hello @CLAIREM83 ,

Welcome to the community,

I would suggest ringing customer service as they can take a look for you and should be able to let you know what is going on.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.