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Delivery delay?

Leigh99999
Investigator
Investigator

‎09-06-2022 10:12 AM

Hi - can someone help please - I ordered a new phone on 06/06 and received an email to say the order was placed - but it’s now 09/09 and I’ve had not further contact from either EE or DPD - have tried to call to speak to someone but phone service is switched off today? 

0 Helpful
13 REPLIES 13
Jon135
Investigator
Investigator
In response to James_B

‎31-07-2022 02:36 PM

James sorry delayed again - was at the Commonwealth Games!I ordered: Samsung A13 Blackemail confirmation sent to me 19 July 2022YoursJon
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Jon135

‎31-07-2022 03:11 PM

Hi @Jon135,

 

Hope you enjoyed the games!

 

The phone you ordered is in stock, so please get in touch with Customer Care so a member of the team can check the status of your order.

 

They'll be happy to help. 🙂

 

James

0 Helpful
Jon135
Investigator
Investigator
In response to James_B

‎31-07-2022 03:23 PM

Yes thanks!
Will do - thanks James.
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Jon135

‎31-07-2022 03:33 PM

No problem @Jon135 🙂

 

Enjoy the rest of your weekend.

 

James

0 Helpful