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How long does it take to order an iPhone 13 pro Gold

ANAPOLON
Contributor
Contributor

Hi. How long does it take to order an iPhone 13 Pro Gold? The phone was ordered on Saturday. As a second wife for a contract. It shows nothing in tracking

6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@ANAPOLON   What Saturday, Yesterday the 30th of July ?    If it was you can not track what’s not been processed or allocated to you yet.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

Hi @ANAPOLON,

 

What was the date of your order?

 

Which storage size did you choose?

 

James

order date July 30, 2022 Iphone 13 pro Gold 128gb memory. Has my order been confirmed if I received an order number with the beginning xko? And he writes orders on its way. 

James_B
EE Community Manager
EE Community Manager

Hi @ANAPOLON,

 

That model is usually dispatched within one day. You'll receive a text message from the courier with tracking details as soon as your order is confirmed.

 

Thanks

 

James

So I just have to wait for my parcel to be delivered to DPD? And I don't have to worry about the email that they cancel? since I already got my order number?

James_B
EE Community Manager
EE Community Manager

Hi @ANAPOLON,

 

That's right, our sales team will contact you directly if there are any issues with your order.

 

James